Privacy Policy
Your Privacy Matters
Privacy Policy
At Calmleam, we are committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, why we collect it, and how we keep it safe.
Last updated: April 2026 · Applies to: www.calmleam.com
1. Information We Collect
When you visit our website, we automatically collect certain technical information about your device and browsing behavior. This includes your IP address, browser type, time zone settings, pages viewed, and how you arrived at our site. We refer to this as Device Information.
We collect Device Information through the following standard technologies:
- Cookies: Small data files placed on your device that help us recognize returning visitors and improve your experience. You can disable cookies through your browser settings at any time.
- Log Files: Records of actions on our site, including IP addresses, browser types, referring pages, and timestamps.
- Web Beacons & Pixels: Electronic files that help us understand how visitors interact with our pages and emails.
When you place an order, we also collect Order Information, which includes your name, billing and shipping address, payment details (processed securely and never stored on our servers), email address, and any other information you provide during checkout.
2. How We Use Your Information
We use your Order Information to:
Fulfill Your Orders
Process payments, arrange shipping, and send order confirmations and invoices.
Communicate With You
Respond to your inquiries, send shipping updates, and share relevant product information.
Prevent Fraud
Screen orders for potential risk and protect both our customers and our business.
We use Device Information to analyze site performance, understand how visitors navigate our store, and improve the overall shopping experience. This data is used in aggregate and is not linked to individual identities.
3. Sharing & Disclosure
We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders — such as payment processors, shipping carriers, and analytics platforms. These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information when required by law, such as in response to a valid legal request, court order, or to protect the rights and safety of Calmleam and its customers.
4. Behavioural Advertising
We may use your information to show you relevant advertisements on third-party platforms based on your browsing behavior and interests. This is a standard practice in e-commerce and helps us reach customers who may be interested in our products.
You can opt out of interest-based advertising at any time by adjusting your preferences through your device or browser settings, or by visiting your regional digital advertising opt-out portal. Please note that opting out does not mean you will stop seeing ads — it means the ads you see will be less tailored to your interests.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data. These may include:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Ask us to correct inaccurate or incomplete information.
- Right to Deletion: Request that we delete your personal data, subject to legal obligations.
- Right to Restriction: Ask us to limit how we use your data in certain circumstances.
- Right to Portability: Receive your data in a structured, machine-readable format.
If you are a resident of the European Economic Area (EEA) or California, you have additional rights under GDPR and CCPA respectively. To exercise any of these rights, please contact us at support@calmleam.com.
6. Data Retention
We retain your Order Information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, and reporting requirements. If you would like us to delete your personal data, please contact us and we will respond within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.
7. Do Not Track
Some browsers include a “Do Not Track” feature that signals websites not to track your activity. Our site does not currently alter its data collection practices in response to Do Not Track signals, as there is no universally accepted standard for how these signals should be interpreted. We will update this policy if that changes.
8. Minors
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to remove that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions?
We’re Happy to Help
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to make a complaint, please reach out to our team directly.
support@calmleam.comCalmleam · www.calmleam.com · Mon – Fri, 9 AM – 5 PM EST